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Q
Is there any pre-after sale service?
AYes, we support our business partners by pre-after sale service. Jwell has more than 300 technical testing engineers traveling world wide. Any cases would be responded with prompt solutions. We provide training, testing, operation and maintenance service for a life time.
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Q
What about shipping?
AWe can send the small spare parts by air express for urgent matter. And the complete production line by sea to save the cost. You can either use your own assigned shipping agent or our cooperative forwarder. The nearest port is China Shanghai, Ningbo port, which is convenient for maritime transportation.
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Q
How can I order and make payments?
AOnce clear your requirements and determined extrusion line is ideal for you. We will send technical solutions and Proforma Invoice to you. You can pay via TT bank transfer, LC as you like
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Q
How do you ensure your machinery and service quality?
AOur machines taking the European standards and follow the Germany type of business, we cooperation with International famous brands Siemens Schneider Flender Omron ABB WEG Falk Fuji etc. Our company continuously imports over 1000 international first-class high precision processing equipment such as multistage machining centers, CNC lathes and CNC milling machines from Korea, Japan etc. All our processes strictly adhere to CE certification, IS09001 and 2008 quality management system. And we have 12 months quality warranty time. We testing the machine performances before each delivery. Jwell service engineers will always be here for anything you needed.
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Q
How long is the delivery date?
AUsually it takes about 1 - 4 months depends on different machinery upon receipt of order advance payment.